Shipping policy

We currently ship to addresses in the United States. Some items can also ship to Canada; if your address is eligible, shipping options will appear at checkout.

Processing time. In-stock items take 1–3 business days to process. Made-to-order designs, such as our custom-print leashes, take 2–7 business days because each one is printed after you order. Orders are not processed or shipped on weekends or holidays.

Delivery time. Most US orders arrive 3–8 business days after they ship. Delivery estimates are not guaranteed, and carrier delays can happen, especially during holidays.

Shipping rates. US orders of $25 or more ship free; the discount is applied automatically at checkout. Orders under $25 and orders to Canada pay the shipping cost shown at checkout before you pay.

Multiple packages. Our products ship from several partner warehouses, so items in one order may arrive in separate packages on different days. You won't be charged extra for this.

Tracking. You'll receive an email with tracking information for each package as soon as it ships.

Lost or damaged packages. If your package shows as delivered but you can't find it, or it arrives damaged, email us at Ngforfun44@gmail.com within 30 days of the delivery date and we'll help make it right.

Wrong address. Please double-check your shipping address at checkout. We can't be responsible for orders shipped to an incorrect address provided by the customer, but contact us right away and we'll do our best to help.